Phone Order Only
- Collapsible Aluminum Framework
- Netting Assembly for Aluminum Framework w/ Storage Bag
- (28) 12" long Galvanized Steel Stakes to Secure Bottom of Netting to the Ground
- Large Duffle Bag (fits all of the above)
Disclaimer: Please note that this product is exactly as described. The Playhouse makes a portable outdoor enclosed area. To be collapsible and portable, it must use a netting and framework that easily compacts. We have not had instances of a cat chewing but it is certainly not impossible. It is also subject to outdoor conditions like wind. We have added staking points and tie down ropes but it is not impervious to inclement weather.
If you do not regularly let you cat(s) outside, the cat(s) may absolutely love it or may become stressed and appear to be panicked or anything in between. You have taken him/her out of his/her regular controlled environment and put them in a completely foreign environment. You may determine that your cat does not like it. This is not the fault of Purrfect Fence or the product. Since your cat has been in it and the materials have some amount of porosity, we cannot for safety reasons take it back and resell it. If you used it, it is not returnable. Further to that, if you unpacked the box, there is no way we can be sure you did not use it making unpacked boxes not returnable. This is consistent with our return policy. As noted in our return policy, all returns must be approved by us and given an RMA number. Any non-approved returns will not be refunded. They will be returned to the returnee if returnee pays the return shipping or it will be donated to an animal shelter if they opt not to pay the return shipping. As a suggestion, if you do not wish to keep it we recommend that you donate it to your local animal shelter. They will put it to good use it for adoption events. You should be able to turn in your order receipt as a charitable donation tax write-off.
Due to the nature of the materials used in the product, this is not a "try it out to see if I like it and return it if I don't" product. We strongly suggest that you look at the product closely and call or email us with any questions or concerns prior to purchasing.